(LE MARS)–Patients at Floyd Valley Hospital give high marks to the health care provider. The praise is being repeated by Press Ganey which partners with more than half of the U-S hospitals to measure quality of care.
Press Ganey named Floyd Valley a 2010 “Summit Award” winner. The award recognizes top performers that sustain the highest level of customer satisfaction for three or more consecutive years.
Only 80 of the more than 10-thousand health care facilities partnering with Press Ganey received the honor this year.
Administrator Mike Donlin said this is the fourth year in a row the Floyd Valley hospital has been chosen as a “Summit Award” winner.
The hospital had an overall rank above 95 percent in the Emergency Room data base for the past seven years. According to Donlin, this accomplishment makes the “Summit Award” Press Ganey’s most prestigious honor.
Accepting the “Summit Award” at the National Conference in orland, Floria were Daryl Friedenbach, left, Floyd Vallley Hospital Director of Finance and Mary Jo Clark, right, Floyd Valley Hospital ER Trauma Cooridnator with Richard B. Siegrest Junior, center, CEO of Press Ganey. (Photo courtesy Floyd Valley Hospital)